In today’s healthcare and medical world, both the federal and state governments have created an environment whereby hospitals are responsible for their outcomes. It is a setting where patients if they are in a hospital for too long after a certain point, payment stops at a certain point. Similarly, if a patient gets readmitted to a hospital within 30 days of being discharged, it is scrutinized, looked into, and based on that the hospital, it is then rated plus penalized. So hospitals look for post-acute care partners they can trust and have confidence and trust in. These are partners that will be an ally to them in helping them with safe and sustainable discharges. Revival Home Health, found in 1994 as a licensed for special needs CHHA to serve the Russian Hasidic & Holocaust survivor population, is a Centers Health Care company. Revival is one of those uniquely targeted certified home health agencies (CHHA).Over the years, Revival Home Health has stepped up to the plate, thus proving themselves continuously to be a worthy partner by accepting difficult discharges.
After many internal discussions dating back to 2009 about how Revival can bring their unique approach to a major hospital in New York City, the company decided to request a meeting with leadership at NYU Langone Healthcare System on the eastside of Manhattan. Revival Home Health felt that the business model and positioning of NYU Langone Healthcare System were right in line with Revival’s healthcare and business make-up. Both companies saw the same thing, and thus in 2010, Revival Home Health Care signed an agreement with NYU. The agreement spelled out that for all joint replacement patients where physical therapy (PT) is such a critical part of the recovery, Revival places PT to start the day after discharge from the hospital. The company plots the number of visits prior to the patient starting services. Across the board at NYU, when patients’ insurance does not require prior approval for an HHA (Home Health Aid), Revival will place the HHA to begin immediately after discharge, as opposed to waiting for the nurse who will come to the home which can hold up the process for two to three days. NYU patients go home knowing when the aide will come and exactly how many hours will be off work will be placed for the first week. Strategizing their treatment with the hospital and keeping Revival’s NYU readmission rate at about a twelve percent average is key because this being four percent lower than the national average.